Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Order and contact information. Your name, email address, phone number, and shipping address, which you provide at checkout so we can process and fulfill your order.
• Payment information. Card and billing details are collected and processed directly by our payment processor, Stripe. We do not store your full card number on our servers.
• Usage information. Basic technical data such as your IP address, browser type, device information, and pages viewed, collected automatically to operate and secure the site.

2. How We Use Your Information

We use your information to:

• Process payments and fulfill and ship your orders.
• Send order confirmations, receipts, and service messages.
• Respond to support requests and communicate with you.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations and enforce our terms.

3. How We Share Your Information

We share information only as needed to run our business. We do not sell your personal information. We share information with:

• Payment processor. Stripe processes your payment. Its handling of your data is governed by Stripe's own privacy policy.
• Fulfillment and shipping partners. Because we operate a dropship model, we share your name, shipping address, and order details with third party manufacturing and shipping partners, including partners located outside your country, so your order can be produced and delivered to you. Orders are blind shipped, meaning packages do not identify the supplier.
• Service providers. Vendors that help us host the site, send email, and analyze traffic, acting on our instructions.
• Legal and safety. Authorities or other parties when required by law, or to protect our rights, users, or the public.

When we transfer information across borders, we take reasonable steps to protect it consistent with this policy and applicable law.

4. Cookies and Analytics

We use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work properly if you disable them.

5. Data Retention

We keep your information for as long as needed to provide our services, fulfill orders, comply with legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, to opt out of certain processing, and to object to or restrict processing. Residents of the European Economic Area and the United Kingdom have rights under the GDPR, and California residents have rights under the CCPA and CPRA, including the right not to receive discriminatory treatment for exercising those rights. We do not sell personal information. To exercise any right, contact us at shawn@chimera.mx. We may need to verify your identity before acting on your request.

8. Children's Privacy

Our site and products are intended for business use by adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

9. Third Party Links

Our site may link to third party websites and services that we do not control. This policy does not apply to those sites, and we are not responsible for their practices. Review their privacy policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of the site after changes take effect means you accept the updated policy.

11. Contact Us

If you have questions about this policy or your information, contact us at shawn@chimera.mx.